Twitter is the hottest social spot on the net. It is also the perfect place for major corporations, like eBay Inc. to publicly voice the corporate news and reach out to customers from behind the scenes. Breaking all the rules from the round table discussions, twitter offers customer service in 140 characters. Businesses answering tweets, retweeting the news and establishing hashtags is the ideal way to inform the public of what’s going on behind the scenes. Employees don’t need to hang out at the water cooler anymore as long as they have a twitter account. Online socializing for staff, sharing personal tidbits including a twitpic photo of what they had for lunch by showing off their favorite place to eat. The erotic copy machine s…
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Corporate News in 140 Characters or Less: eBay Inc. Tweets